PRIVACY & COOKIES POLICY

Your consent

We are fully committed to protecting the privacy of site visitors and customers. We do not disclose information about our customers to third parties except where it is necessary to achieve order fulfilment or conducting credit/security checks or for the purposes of customer profiling or of course where we have your express permission.

We will not sell your name, address, e-mail address or personal information to any third party without your permission.

Protecting your security

We may use the personal information provided by you in an order that you make with the company so as to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm your identity – a credit check is not performed and your credit rating is not affected by this checking service.

Cookies

Cookies are small text files that are stored on your PC, mobile phone or other responsive web enabled device when you visit our website. Cookies are not harmful and do not contain any confidential information such as your home address, date of birth or credit card details and are NOT stored in any clear text format in this file or any other file on our website.Cookies are an essential part of how our website functions. Some of these cookies are required by our website to enable you to complete a commercial transaction whilst other non-essential cookies enable us to provide an enhanced and more personalised browsing experience. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent. Data collected by cookies on this website is used to:

a. Take and fulfil your order.
b. Administer and enhance the site and service.
c. Is only disclosed to third-parties, when necessary, e.g. for shipping / delivery purposes

By using our website, you consent to the use of these cookies. Cookies are used on our website for the following purposes:
To record the areas of our website that you have visited. We may then use this information to help make the website more accessible and user friendly to assist and improve customer experience and quality of the website and service.

To provide a more enhanced and continuous service we also offer the opportunity to share your experiences on our website through social media sites, for example, but not limited to, Instagram, Facebook and Twitter. By using these social media sites, you are also consenting to allow cookies from these providers, please note that these providers may also use cookies on their websites, details for which can be found on the relevant websites.

Contacting us

The Underground Corporation Ltd is the data controller for the purpose of the Data Protection Act 1998 (the Act). You have the right to access the information which The Underground Corporation Ltd holds about you and your right of access can be exercised in accordance with the Act. An access request may be subject to a fee of £15 (per request) to meet administration costs in providing you with details of the information we hold about you.
To make your request - click here